|
From 422 reviews
Always professional and succinct. Great service
via
I was glad to see young, smart and competent technician in time for the appointment. He did his job well.
via
Good place fix what I needed pretty fast.
via
Professional and solved the issue.
via
Great customer service and am very satisfied with our repair.
via
Absolutely couldn't have asked for better service. Both techs that serviced were awesome and the office staff was very friendly and helpful.
via
Called them for several problems with electric range. They came when they were supposed to and diagnosed the problem. They came back with the original ( OEM) parts and fixed all the issues. The tech John extremely pleasant and polite and … read more
via
Our repair man was very professional, polite, and courteous. Very efficient and performed his duties in a timely manner.
via
I have always had a good experience with them
via
Runyon Appliance is our go-to for any appliance repairs, for one reason... their 5-star technician, Steve! We request Steve for both our private home and our high-volume real estate business. We also refer Steve at Runyon to all our friends… read more
via
Very quick repair. Very knowledgeable technician that came out. Knew right what our dishwasher needed. Got the part ordered and was back to replace in less than a week. Found them through our warranty company but would defiantly call them … read more
via
Solved my problem professionally and quickly.
via
Hi, 1st American Home warranty referred you to me and I just want to commend the tech who was out last week to my home... I don't remember his name but he had to come out again as a part for my dishwasher had to be found by the warranty … read moreAlways spot on with customer service, knowledge, and punctuality. THANK YOU!
via
Prompt and efficient
via
My home warranty company referred me to Runyon Appliance for my washer repair. Technician was very knowlegagle and knew right away what the problem was. New part installed and washer was repaired in less than an hr!. Would use this company … read more
via
Outstanding service! Two great techs did an excellent job, Than you.
via
Prompt and efficient!
via
Great rapid work!
via
Great service, on time, friendly and knowledgeable service man.
via
The technician John was prompt, friendly, and explained the problem with my ice maker. Parts had to be ordered, but I was pleased with his work when the job was done.
via
Very nice people, great service. The technician, Allen, was a super nice, knowledgeable, clean cut man who did an exceptional job fixing our fridge. My only complaint would be that I had to call to get a status update on my part which was … read more
via
Thank you, Matthew for your timely, professional and friendly service. The cubes are dropping and we’ll have ice for Thanksgiving!! What a wonderful company. We’d have you back in a heartbeat.
via
They were really nice and fix all the issue for my appliances but we’re suppose to call me for phone no to the GE company as my stove has an issue which I need to call the company but dint hear back from them ! But other than that excellent… read more
via
Quick and efficient. Alwaya communicative.
via
Runyon was assigned through my home warranty when the water line to my fridge was leaking. After repair, my tenant asked the tech to help her remove a stuck water filter. He was unsuccessful. Just one phone call to Runyon and they sent out … read more
via
Prompt, knowledgeable and completed the repair quickly and correctly. Will use again if needed.
via
The serviceman was efficient and found the problem fast.
Response from
Thank you Marion for your review. We value your feedback.
via
Professional, honest and efficient.
Response from
Thank you Joseph for your review. We value your feedback.
via
Called to get a quote for repair. Receptionist was very helpful from the beginning of the call. I told her what I’ve been dealing with (appliance wise). I definitely look forward to giving your company an opportunity to come repair my … read more
via
Thank you, Matthew, for being a true professional and for completely investigating the issues with our Maytag refrigerator. The first time Runyon came out, the issue with our fridge was not resolved. The second time, when Matthew visited, … read more
via
Runyon Appliance and their techs are the best!
via
Very professional. Very efficient on time and took care of my problem right away.
via
I have Assurion for my appliances and this company was great. They got me scheduled when I wanted (morning), Tony was on time and very polite. He determined my ice maker was defective, got a new one ordered, and because it's a specialty … read more
via
I was referred to Runyon's Appliance through my home warranty for my dryer. Their technician Matt came out at the time expected, diagnosed and fixed my dryer within what seemed like minutes. very friendly, very professional. I will … read more
via
I was originally supposed to use Appliance Resource and Rescue. That is who American Home Shield has their customers use. After weeks of no answers from them I was told to use Runyon's Appliance. Runyon's came out and fixed my fridge in 30 … read more
Response from
Thank you Lacey for your kind review. We appreciate your valuable time and would be happy to service for you again. Have a wonderful day!
via
Technician Chris was at my home for over four hours trying his best to repair my old fridge. He hated to give in, but in the end, the fridge "died". … read moreMy washing machine was making excessive noise on fast spin and I wanted it checked out for motor or mechanical problems. Runyan Appliance was assigned from my warranty service — One Guard Home Warranties. The Runyan technician, Allen, … read more
Response from
Thank you John for your feedback, we do appreciate you taking this time to write a review for us and our technicians. Runyon's is always pleased to hear a positive outcome!
via
The service tech that came to the house ( Martin ? ) was very thorough, helpful and efficient. I was in a hurry to leave and he kept his visit in the time-frame that I needed. Thank you Runyon's. Great experience very knowledgeable and honest. Rare these days to find that
via
Amazing company with great customer service. Had to deal with three different companies before Runyon courtesy of my home warranty company....The Runyon tech was thorough, knowledgeable and polite.
Response from
Thank you Kathleen for your feedback. We appreciate your time.
via
Prompt, courteous, efficient and accurate service
Response from
Thank you Mike for your review. We appreciate our customers feedback.
via
I’ve dealt with many service companies and Runyons is by far the best. The gals who I spoke with in the office are very sweet and my technician was very professional. Would highly recommend
via
Runyon Appliance Repair did an Excellent job on repairing my Whirlpool Microwave and the Repairman was excellent,and very courteous. Allen was professional, friendly, and clearly explained answers to my questions.
via
The technician arrived at my house as scheduled. He was clean, courteous and quick to repair my failed refrigerator's freezer. I would recommend Runyon Appliance to anyone.
via
Excellent service!
via
PROFESSIONAL SERVICE!
via
Tony was friendly, knowledgeable and got the issue fixed really quickly.
via
Prompt, efficient service! Work done as promised. The only feedback I have is that I would have appreciated a call from the tech advising when he was on his way..... especially when you're asking for a 4-5 hour window for the tech to show … read more
via
We were very happy with our service provided by Matt. Would recommend to friends and family!
Response from
Thank you for your kind words we think Matt is a great tech
via
Repairman John showed up early and was ready to fix the problem. All three issues with my under warranty refrigerator were diagnosed and repaired within 30 minutes. Great Job! Highly Recommended.
via
Great service. Matt was on time and very helpful in fixing our appliance. Will only use them in the future!!!
via
Responsive and thorough in diagnosing and resolving the problem. Thank you for the service.
via
Matt was very knowledgeable and professional as well as friendly. He conducted the inspection of the dryer and gave me a clear explanation of the issue and repair options. He went above and beyond by offering his expertise in regards to … read more
Response from
Thank you Dea for such a great review!
via
They came when they said they would and fixed the in less than 30 min
via
Great service, I would highly recommend Runyon!
via
Any time we have you out to repair an appliance we were very pleased. Prompt, courteous , knowledgeable and professional. I would definitely recommend you! Excellent service
via
Good Job, showed up on time, fixed my refrigerator correctly.
via
Thank you for your service
via
Fast and courteous professionals
Response from
Thank you for such a great review!
via
Yes, I would gladly recommend you to friend or neighbor. I live alone and put off repairs because i don't like strange men in my house but John was so nice and easy going, explaining as he worked and he really listened to my tales of how … read more
via
They had serviced three of our rentals and we are happy with their work. We requested factory parts, if they didn't have them they'd order them and come out again to finish the jobs.
via
Microwave stopped heating. Runyon found a mechanical loose connection and it's up and running once again. Thanks!
via
Technician was polite and thorough. The Tony the technician was very efficient. It took the part about as long as they said it would take to come in.
via
John our technician did a great job. Professional and knowledgeable. Fixed ou ice maker quickly, accurately and arrived on time. Very good experience! Thanks! Great and speedy service!
via
Runyon Appliances came out to fix our refrigerator; we had submitted a claim from our home warranty company. Within minutes of submitting the claim, I got a call from Runyon Appliances to schedule an appointment. The day before the … read more
via
Great guy- got the job done in a fast & effience way to get me back to using my washing machine- thks Great Service, Great Communication and Great Work.
via
I was very pleased with my serviceman, he was on time and completed the job promptly. I did have to wait a week for the apppointment.
via
Great service! Professional staff :) Would certainly reach out to them again if service was needed !
via
Had such a wonderful experience with this company. The technician named Allen came out and seemed very knowledgeable. He solved the problem very quickly. I'm pleased with the service I received and highly recommend Runyon Appliance!
Response from
Taylor, thank you so much for taking a moment to give us such a great review!
via
They showed up within the 3 hour window they said they would. The very nice repair man knew exactly what was wrong and went right to work. He was finished and gone in about 20 minutes and we could get back on with our lives Would highly … read more
Response from
Thank you Ron! Always glad to know a customer is pleased. I will pass this along to the tech who visited your home.
via
Technician was very knowledgeable. Parts had to be ordered. When parts arrived he came back out & put them in. He worked very quickly & had completed the repairs in approximately 15 minutes. So far, all is well. He was also very pleasant.
Response from
Hi Lynne, thank you so much for a great review!
via
Great company to work with. They schedule quickly, show up when they say and get the job done. We've used them multiple times and will continue to refer them as well.
Response from
Thank you so very much Miss Janet for such a great review!
via
Service was excellent. Technician arrived at the time provided, very knowledgeable and explained what work was to be completed. Attention to detail and care taken not to cause damage to any surrounding counter tops or appliances was … read more
via
My experience was for diagnostic only. Washer required new transmission and I took a buy out option from home warranty company.
via
Runyon Appliance staff were courteous. Technician who checked the appliances was professional and knowledgeable and explained well needed repairs for the dishwasher and refrigerator. I will plan to contact Runyon Appliance again in the … read moreExcellent job repairing the dishwasher – thank you. Great company , lovely staff, great service.
via
Job done very professionally.
Response from
Thank you for your business ! Have a great weekend ! Mandy Runyon
via
professional, knowledgeable, pleasant, and right on time!
Response from
So glad to hear it ! Thank you for your business! Mandy Runyon
via
Repair of the dishwasher was well done. Took quite a while, though.
via
Very professinal
via
On time. Professional. Knowledgeable. Would recommend. Our dishwasher was fixed quickly! On time, clean, courteous and answered any questions I had. Plus, solved my problem. No repair needed.
via
Easy and reliable communication!
via
Good service, prompt and well communicated. They were very understanding when I lost power during the time they were originally scheduled to come out. They rescheduled the appointment quickly and with a positive and understanding attitude. The service was quick and the technician was… read moreThey arrived in a timely manner, quickly assessed the problem, explained it clearly, and were gone with politeness and professionalism. I felt like they knew what they were doing. They were pleasant, efficient, and well spoken. I would hire… read more
via
my experience was excellent. The Tech was on time and was very knowledgeable and informative. Thank you Allen for getting my microwave up and running.
via
Easy to schedule. Prompt arrival. Still do not think the auto defrost is working. Great technicians and timely appt |
|
